Your Trusted Partner for Water Damage Restoration
When you are dealing with water damage, immediate action is crucial. Trinity Restoration responds immediately and use advanced equipment and techniques to remove the water quickly. They closely monitor and document the drying process to verify your property is dried properly and thoroughly.
Common Water Damage Scenarios
Water damage can have many sources, from loose appliance hoses to natural disasters. Regardless of the source, we can handle any size disaster.
- Flooding and storm damage
- Leaking appliances, water heaters, plumbing, etc.
- Overflowing toilets, bathtubs, and sinks
- Flooded basements
- Tornadoes and thunderstorms
- Hurricanes and tropical storms
- Sewage backups
- Flooding from firefighting efforts
– Your Belongings and Water Damage –
Water damage affects not only the structure of your house but also your belongings. Trinity Restoration understand that your home is more than a structure; your family’s furniture, clothing, keepsakes, and other belongings help transform a house into a home.
Trinity Restoration specialize in restoring contents damaged by fire, water, or mold. Their expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. They pretest your contents to determine what items can be restored back to their condition before the water damage. Trinity Restoration utilize several methods of cleaning your contents, including:
- Dry Cleaning – Used for cleaning light residues or to pre-clean prior to wet cleaning.
- Wet Cleaning – An effective cleaning method for removing moderate to heavy residues.
- Spray and Wipe -Effective for items that can’t withstand wet cleaning.
- Foam Cleaning – Used for upholstery fabrics that might shrink or bleed if wet cleaned.
- Abrasive Cleaning – Involves agitation of the surface being cleaned.
- Immersion Cleaning – Contents are dipped into a bath of the cleaning product.
If your home requires extensive restoration or cleaning, Trinity Restoration can conduct an organized, efficient move-out of the affected area. Move-out will provide several benefits, including:
- A quicker remodeling process
- Protecting items from potential damage
- Protecting contents from further on-site damage
When restoration is completed, they will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.
– The Water Damage Restoration Process –
Water damage can have many sources, from loose appliance hoses to natural disasters. Regardless of the source, Trinity Restoration can handle any size disaster.
We have the expertise and equipment to quickly restore your property to pre-water damage condition. We use a scientific approach to water removal and water cleanup that emphasizes monitoring and drying process from beginning to end.
Every water damage event is a little different, and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.
Step 1: Emergency Contact
When you call, our specialist will guide you through several questions that will help the us respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.
24 Hour Emergency Contact
The cleanup and restoration begins with a phone call. Our customer care center is fully staffed 24 hours a day and ready to dispatch the nearest specialist to your home or business. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of damage.
A water damage event can be traumatic and when you call, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. Our specialist will lead you through a series of questions to better understand your needs.
Trinity Restoration specializes in water damage—in fact, Trinity Restoration is the premier water damage restoration company in Tennessee.
What to Expect
When you call, a customer care specialist will ask several questions regarding your water damage emergency. Armed with the details of your water event, we’ll dispatch, we will respond immediately.
Trinity Restoration Specialist will ask several questions:
- Your name and contact information
- Your insurance information (if applicable)
- The street address of the water-damaged home or business
- When did the flooding or water damage occur?
- What caused the water damage (if known)?
- Is there electricity available (on-site)?
Step 2: Inspection and Water Damage Assessment
We carefully inspect your property’s water damage, determining the type of water damage and the areas affected. This is a crucial step to creating an effective plan of action that will result in a successful restoration.
The water damage restoration process begins with a detailed inspection of your property, including a damage assessment. We will determine the scope of the damage so our specialist can develop an appropriate plan of action.
They Identify and Stop the Water Source
We check for the source of water in your home and business and stop it. The water source must be stopped before the drying process can begin.
- Stop the Source
- Check for Contaminated Water
They Identify the Type of Water
We must identify the category and classification of water to restore your property safely to industry specifications. The type of water contamination will affect the specific restoration processes used to restore your property.
- White / Category 1 Water
- Gray / Category 2 Water
- Black / Category 3 Water
We Survey the Extent of the Water Damage and Inspect the Premises
We inspect and test your home to discover the extent of the damage. Additionally, they will look for safety concerns and explain them to you. If you are aware of any safety issues, such as asbestos or lead, please share them.
- Survey Damage
- Complete Safety Inspection
We Move or Block Furniture
We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.
- Block Furniture
Step 3: Water Removal / Water Extraction
Typically, hundreds or thousands of gallons of water are removed using our powerful pumps and vacuums during the water removal process. We start this process as soon as possible to minimize further damage and to help prevent mold growth.
The water extraction step removes the majority of the water from your home or property. By performing a thorough water extraction, Trinity Restoration help reduce the drying time and help to prevent mold and secondary water damage. They use powerful pumps and truck-mounted vacuum units to quickly remove hundreds or thousands of gallons of water from your property.
Move-Out / Pack-Out
If your home requires extensive restoration or cleaning, we can conduct an organized, efficient move-out to protect your belongings from further damage.
- Move-Out Service
Emergency Water Removal
Highly trained technicians will begin the water removal process almost immediately. Depending on the amount of water, we may use powerful submersible pumps in addition to industrial strength, wet/dry vacuums. This step helps to reduce drying time and helps to prevent mold and secondary water damage.
- Remove Excess Water
- Use Submersible Pumps and Industrial Wet/Dry Vacuums
Inspect the Carpet Pad and Carpet
We will inspect the carpet and pad and determine if it should be removed to protect the subfloor.
- Inspect Carpet Pad and Remove If Needed
- Inspect Carpet and Remove If Needed
Water Removal Equipment
- Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation.
- Infrared cameras may be used to find “hidden” water behind walls and ceilings.
- Submersible and gas-powered pumps are used for continuous pumping of high-level water.
- Truck-mounted and portable extraction units perform efficient water removal.
Step 4: Drying and Dehumidification
After the bulk of the water has been removed, we use specialized equipment to target the water that’s harder to access. We use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.
After the water removal step, your floors and walls may look dry at first glance, but they are still wet to the touch. Most building materials, like drywall and wood, are porous and will retain significant water. The retained water will cause these materials to warp, swell, or break down and can also cause mold damage.
Drying / Dehumidification
Trinity Restoration will manipulate temperature and relative humidity to remove the remaining moisture. They use specialized equipment, including industrial air movers and dehumidifiers, to remove water retained by building materials and other hard-to-access moisture. They’ll carefully monitor the progress using moisture meters until the materials return to acceptable drying goals.
- Use Dehumidification Equipment
- Use Monitoring Equipment to Track Progress
Monitor Floor and Walls
They check the moisture levels to monitor the drying process.
- Monitor Floors
- Monitor Walls
- Industrial-grade dehumidifiers help prevent secondary water damage like swelling and warping of floors, walls, and furniture.
- High-speed air movers create airflow across walls, carpets, pads, and furniture, which accelerate the evaporation of moisture.
Step 5: Cleaning and Sanitizing
Water damage also affects your belongings, like furniture, clothing, and personal items. Trinity Restoration can clean restorable items using a number of specialized cleaning techniques. They also sanitize with antimicrobial treatments and remove odors using industrial air scrubbers and fogging equipment.
Your property’s walls, floors, and other surfaces will likely need cleaning treatments. Besides cleaning your property’s structure, we will also clean your belongings, like furniture, upholstery, clothing, and other restorable personal items, damaged by the water. Flooding and water damage often require odor removal and deodorization treatments, since wet materials have an unpleasant odor.
We specialize in restoring contents damaged by fire, water, or mold. Their expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes, including photos and other personal items that can’t be replaced.
- Dry Cleaning
- Wet Cleaning
- Spray and Wipe
- Foam Cleaning
- Abrasive Cleaning
- Immersion Cleaning
Odor Removal and Deodorization
We are trained to identify and eliminate offensive odors with industrial air scrubbers and fogging equipment. This equipment can effectively treat serious and persistent odors that typical air fresheners and similar treatments can’t.
- Odor Removal and Deodorization
- Air Scrubbers and Fogging Equipment
Depending on the scenario, they may use antimicrobial, antibacterial, or disinfectant treatments to clean your property.
- Antimicrobial and Antibacterial Treatments
- Sanitizing and Disinfectant Treatments
We will remove and dispose of damaged materials with guidance from you and your insurance adjuster.
- Properly Dispose of Refuse
Step 6: Restoration
The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.
Restoration, the final step, is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.
Trinity Restoration offer:
Emergency Building Services
When your home has been damaged by a storm or water, the immediate concern may include temporary protective measures to prevent additional damages, like placing a roof tarp.
- Roof Tarp
- Temporary Fencing
- Move-Out / Pack-Out
- Temporary Warehouse Space
Repairs and Minor Building Services
The following building and repair services may be necessary to restore your home to pre-water damage condition.
- Drywall Removal and Installation
- Hardwood Floor Repair
- Tile Floor Repair
- Carpet Repair and Installation
Building Services and Reconstruction
Trinity Restoration can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keep cost low. It can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality.
– WATER Damage Emergency Tips –
What you can do until help arrives?
After any water damage situation, your primary focus should be safety:
- Is it safe to stay in the house?
- Electrical and “slip and fall” hazards are some of the most prevalent concerns.
- Only do activities that are safe for you to perform.
- Wet materials can be VERY heavy. Be careful!
What To Do After Flooding
- Remove excess water by mopping and blotting.
- Wipe excess water from wood furniture after removal of lamps and tabletop items.
- Remove and prop wet upholstery and cushions.
- Place aluminum foil or wood blocks between furniture legs and wet carpeting.
- Turn air conditioning on for maximum drying in summer.
- Remove colored rugs from wet carpeting.
- Remove art objects to a safe, dry place.
- Gather loose items from floors.
What NOT To Do After Flooding
- Don’t leave wet fabrics in place. Hang furs and leather goods.
- Don’t leave books, magazines or other colored items on wet carpet or floors.
- Don’t use your household vacuum to remove water.
- Don’t use television or other household appliances.
- Don’t turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.